About WaterAid

WaterAid is a global non-government, not-for-profit organisation, working for over 30 years now in changing lives for the betterment in 34 countries around the world. We work to offer clean water, decent toilets and good hygiene to underprivileged people globally, through convincing the governments to change laws, linking policy makers with people on the ground, pooling knowledge and resources, and rallying support from people and organisations from different corners of the world – altogether making lasting change happen on a massive scale.

Job Purpose

This role will attend the front desk and as the “face” of the organisation, s/he will be responsible to greet and welcome guests/ visitors, receive mails, official parcels, documents etc., along with handling administrative issues, providing logistical support and undertaking secretarial duties at the front desk.

Key Responsibilities

• Greet and welcome guests as soon as they arrive at the office • Direct visitors to the appropriate official at office • Answer all incoming calls, official emails; keep messages and redirect them to relevant official/s at earliest, assessing the priority • Provide basic and accurate information at all times, in person and through phone/email/ virtually • Receive/Distribute all kinds of incoming letters/goods/parcel/bills etc. & keep record. • Monitor office supplies and place orders when necessary • Ensure the lobby is neat, presentable, and equipped with all essential supplies • Coordinate with internal departments to facilitate smooth communication and resolve any visitor or staff query promptly • Order meals/snacks as requested for meetings and ensure delivery in time, as requested • Manage petty cash for petty payments and its adjustment • Manage and re-fill of First Aid boxes • Follow up incoming and outgoing guest entry-exit electronic register • Take care of land phone service and update the PABX extension list • Ensure hotel reservation for field visit as per demand • Ensure the payment of all utility bills (internet, water, electricity, gas, cleaners etc) • Receive vendor bills and assist to attach required document for payment • Perform any other relevant responsibilities, as assigned by line manager

Requisite qualifications, experience, and attributes

Education: Bachelor’s degree from any UGC approved university in Bangladesh. Experience: Minimum of 2 years experience in the similar role; preferably in an international organisation and/or large corporation is required. Skills and Competencies: • Familiar with office appliances (printers, fax, PABX etc.) • Excellent knowledge of MS Office (Excel and Word) • Well versed in Bangla and English (oral and written) • Strong communication and people skills • High level of pro-activeness, positive attitude and ability to work independently with minimal supervision

Reportable To

Administration Expert

Workstation

WaterAid Bangladesh Country Office, Dhaka

Working Hours

37.5

Contract Tenure

Long Term

Salary & Benefits

Monthly gross salary BDT 43,583/-. In addition, festival bonus, provident fund, gratuity, life insurance for self, health insurance for self, spouse and children, cell phone allowances etc. are applicable as per policy provision.

Apply Instruction

If you are passionate to improve lives of the people in the transforming climate context, courageous to bring positive impact through your proficiencies, confident to meet organisation’s expectations and fulfil the above-mentioned requirements please visit the following link and apply. Only short-listed candidates will be contacted. Candidates will have to be ready to go through an extensive selection process. Any lobbying will be considered as disqualification. Any difficulties faced while submitting application needs to be addressed to "careerbd@wateraid.org" Apply Now

Application Deadline: 13 July 2024

ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED
Candidates will have to go through an extensive selection process.
Any lobbying will be considered as disqualification

WaterAid is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct.
Please visit https://www.wateraid.org/uk/safeguarding-at-wateraid

To know more about our organisation, please visit: www.wateraid.org